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Documentation
Google Workspace Documentation.
Setup guides, migration help, security tips, and billing answers — everything our clients ask us about Google Workspace, organized in one place.
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Getting Started
Setting Up Your Google Workspace Account expand_more
We handle account creation, custom domain verification, and MX record configuration end to end. Most new accounts are fully verified and sending mail within 24-48 hours, depending on DNS propagation.
Adding and Managing Users expand_more
Users can be added individually through the Admin Console or in bulk via CSV upload for larger teams. We help you set up organizational units so different departments get the right apps, sharing rules, and security policies automatically.
Configuring Your Custom Domain expand_more
We configure MX, SPF, DKIM, and DMARC records with your domain registrar so mail is properly authenticated and deliverability stays high. If you manage multiple domains or subdomains, we can map each one to the right users and groups.
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Migration
Migrating from Microsoft 365 expand_more
We migrate mail, calendar, contacts, and files (OneDrive to Drive) using Google's Workspace migration tools, run in staged batches to limit disruption to daily work. Where possible we run a test migration first so you can review the results before the final cutover.
Migrating from Legacy Email Providers expand_more
Coming from a hosting-provider inbox, an on-premise Exchange server, or another IMAP/POP provider? We map each mailbox and shared folder to its Workspace equivalent and check the results with you after the move.
Data Migration Checklist expand_more
Before migration day we confirm: domain ownership verified, MX records ready to cut over, user list finalized, storage quotas checked, and a rollback plan documented — so there is a clear way back if anything looks off.
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Security & Administration
Enabling 2-Step Verification expand_more
We can turn on 2-Step Verification org-wide using security keys, the Google Authenticator app, or prompts on a trusted device — the single most effective step against account takeover.
Configuring Admin Roles and Permissions expand_more
Rather than handing out full Super Admin access, we set up scoped custom admin roles (Help Desk Admin, User Management Admin, Groups Admin) so staff can manage what they need without touching security-sensitive settings.
Data Loss Prevention (DLP) Basics expand_more
DLP rules can automatically flag or block emails and shared files containing sensitive data like credit card numbers or Social Security numbers. We help design rules that catch real risk without constantly interrupting normal work.
payments
Billing & Licensing
Understanding License Types expand_more
Business Starter, Standard, Plus, and Enterprise tiers differ mainly in storage, meeting size, and admin/security controls. We review your team's actual usage before recommending a tier, so you're not paying for features you won't use.
Managing Multi-Domain Billing expand_more
If your organization uses multiple domains or subsidiaries, we can help you organize users, domains and licenses in the Admin Console so usage is easier to track and reconcile internally.
Upgrading or Downgrading Plans expand_more
How and when a plan change takes effect depends on your Google Workspace plan and billing cycle. We'll check that with you and flag any features you'd lose in a downgrade (like extended Vault retention) before you commit to the change.
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Apps & Productivity
Gmail Setup and Filters expand_more
We set up shared inboxes, routing rules, and filters so support and sales aliases land in the right place automatically, and configure signatures and vacation responders org-wide from templates.
Google Drive Sharing Best Practices expand_more
We recommend shared drives over personal "My Drive" folders for team files, since access travels with the team rather than an individual employee — and set link-sharing defaults to keep sensitive files internal by default.
Google Meet & Calendar Tips expand_more
We configure shared calendars, booking pages, and Meet hardware for conference rooms, plus recording and transcript settings that match your company's data retention policy.
Can't Find What You're Looking For?
Our technicians can walk you through anything not covered here. Send a request during business hours and a technician will call you back the same business day.
Pricing & Support Hours
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Google Workspace Support Pricing
Workspace Help Desk
User, license, Gmail and Drive support. Licenses extra.
From $15 per user / month
Admin Console Session
Guided help with settings, users and security in the Admin Console.
$99 per session
Pay-As-You-Go
Business IT support billed hourly, with no contract.
$150 per hour
schedule Support Hours
- Monday – Friday
- 8:00 AM – 8:00 PM ET
- Saturday
- 10:00 AM – 4:00 PM ET
- Sunday
- Closed
timer Response Times
- Callback after a request
- Same business day
- Remote session
- Usually during the same call
- Onsite visit
- By appointment
info Talk 2 Tech is an independent IT support company and is not affiliated with or authorized by any device or software maker. Brand names are mentioned only to describe the products we can help with.