Your IT Department, Force Multiplied.
We don't replace your IT team; we empower them. Get extra hands, overflow capacity, and project help so your team can focus on strategy while we handle the day-to-day tickets.
Overflow Help Desk
Extra hands for your team
Project Help
Migrations, networks, security
Remote Nationwide
Onsite where available
No Extra Hires
Scale support as needed
Strategic Resource Augmentation
Ease bottlenecks with a support team that learns your documentation, follows your procedures, and works within your ticketing process.
Overflow Help Desk
Don't let ticket backlogs degrade user experience. We can act as your Tier 1/2 support during busy periods or team absences, working within your existing tools where possible.
- check_circle Works within your process
- check_circle Seamless ticket escalation
Business-Hours Coverage
Hand routine tickets to us during business hours so your in-house team can stay focused on projects and critical systems.
Mon–Fri 8 AM–8 PM ET · Sat 10 AM–4 PM ET
Onsite Dispatch
Onsite technicians through our partner network can help with hardware installs, cabling, and network closet cleanup. Onsite visits in select areas through our onsite partner network. Tell us your ZIP code and we will confirm whether onsite service is available.
Project Support
Microsoft 365
Tenant migrations & Intune deployments.
Cybersecurity
Endpoint protection & security reviews.
Network Infrastructure
SD-WAN, Firewall, & Wi-Fi 6E.
Planned work your team doesn’t have time for, scoped and quoted up front.
Built for IT Managers,
by IT Engineers.
Work in Your Ticketing System
Where possible, we work inside your existing ticketing system so your internal records and metrics stay accurate and consistent.
Standardized Documentation
We document our work in your preferred documentation tool so knowledge is shared between our teams.
Shared Responsibility Matrix
Clear demarcation of duties. You stay in control of the roadmap; we handle the execution and maintenance.
Ready to scale without the hiring headache?
Request a call to talk through how we can work alongside your existing team and tools. Co-Managed IT is priced as a custom quote.
Send a request during business hours and a technician will call you back the same business day.
Co-Managed IT Pricing
Overflow Support
Extra hands for your IT team when you need them.
$125 per hour
Co-Managed Help Desk
We take first-line tickets; your team handles the rest.
From $39 per user / month
Project Support
Migrations, rollouts and one-off projects.
Custom quote
schedule Support Hours
- Monday – Friday
- 8:00 AM – 8:00 PM ET
- Saturday
- 10:00 AM – 4:00 PM ET
- Sunday
- Closed
timer Response Times
- Callback after a request
- Same business day
- Remote session
- Usually during the same call
- Onsite visit
- By appointment
info Talk 2 Tech is an independent IT support company and is not affiliated with or authorized by any device or software maker. Brand names are mentioned only to describe the products we can help with.